FI

Terms of Service

Quotes, pricing, payment terms, limitation of liability and governing law.

This English version is provided for convenience. The Finnish version (Palveluehdot) is the legally binding one.

Updated 18.9.2026

These Terms of Service supplement the quote or agreement separately agreed in connection with each engagement. If the quote or a written agreement provides otherwise, it takes precedence over these terms.

1. Description of the service

ATP Palvelut (Business ID 3656206-4) provides software and AI consulting and related implementation work, such as automations, tools and integrations. The detailed content and scope of the services are always agreed case by case in the quote or engagement agreement.

2. Quote and order

An engagement is formed when the customer accepts a written quote (for example by e-mail) or when the parties sign a separate agreement. A quote is valid for the period stated in it; unless otherwise stated, a quote is valid for 14 days from its date.

3. Prices and payment terms

  • Pricing is agreed in the quote: a fixed price, hourly billing or a combination of these.
  • Prices do not include VAT unless otherwise stated. If ATP Palvelut is not entered in the VAT Register, the invoice will not show VAT or its amount.
  • The payment term is 14 days net from the invoice date, unless otherwise agreed.
  • Late-payment interest is determined in accordance with the Finnish Interest Act (korkolaki).
  • Changes to the scope of the engagement (additional work) are invoiced separately as agreed.

4. Customer's obligations

The customer is responsible for ensuring that the information, materials, access rights and credentials needed to carry out the engagement are provided in time and are correct. The customer is also responsible for ensuring that it has the right to hand over the material it supplies for use in carrying out the engagement, including any processing with AI tools in accordance with section 8.

5. Limitation of liability

  • ATP Palvelut is responsible for carrying out the engagement professionally and as agreed.
  • ATP Palvelut is not liable for indirect damages, such as loss of profit or business interruption.
  • Liability for damages in each engagement is limited to the amount of the fee paid for that engagement, unless the damage was caused intentionally or through gross negligence.
  • ATP Palvelut is not liable for damage resulting from errors in material supplied by the customer or from deficiencies in the customer's own systems.

6. Special terms for the Lohkovero service

If the engagement concerns the Lohkovero product or another tax-related tool, the following also applies: the service is designed to support the preparation of tax returns and tax planning, and it does not replace individual advice given by a tax expert or accountant. The customer is ultimately responsible to the authorities for the accuracy of the tax returns it files and the related information.

7. Intellectual property rights

Unless otherwise agreed, the rights to the deliverable developed specifically for the engagement in question and delivered to the customer (for example a custom tool or its source code) transfer to the customer as the agreed fee is paid. ATP Palvelut retains the right to use the general know-how, methods and reusable components it develops in connection with the engagement in other engagements as well, provided they do not contain the customer's confidential information.

8. Data protection

The processing of personal data is described in more detail in the privacy notice. If the engagement requires processing personal data on the customer's behalf, a separate written data processing agreement is made before work begins.

9. Suspension and termination

Either party may terminate an engagement that is in force until further notice in writing, unless a separate notice period has been agreed in the quote. The customer pays for work done up to the time of termination in accordance with the agreed pricing. If ATP Palvelut has to suspend the work for a reason attributable to the customer (for example missing information or access rights), the work done up to that point is invoiced as normal.

10. Governing law and disputes

These terms and the engagements formed on their basis are governed by Finnish law. Disputes are primarily sought to be resolved through negotiation. If no settlement is reached, the dispute is resolved in the district court of ATP Palvelut's domicile, unless mandatory legislation (for example consumer protection) provides otherwise.

Note: these Terms of Service are a draft and have not been reviewed by a lawyer. They serve as a starting point, but the terms should be reviewed by a lawyer before wider customer activity.